FAQs

 

Do you accept orders placed outside of the US?

• Yes, we ship worldwide.

How long will it take to receive my order?

• Once shipped, most domestic orders take anywhere from 3 to 7 business days to arrive depending on the efficiency of your local postal service.

How can I track my order?

• You can track your order using the tracking number sent in your shipment confirmation email.

Why was my order cancelled?

• Sometimes items sell out quickly due to such a high demand and on occasion an item you have ordered can suddenly become unavailable. We promise that these cases are rare. If an item in your order sells out, we will contact you within 48 hours to confirm the cancellation of your order. If your order contains additional items, we will dispatch the rest of your order and refund the out of stock item. In other cases, if the billing information and shipping addresses cannot be verified through our merchant your order may be cancelled. In this case, you will need to try replacing your order using an alternate payment method.